Managed IT Services
At MultiserveIT Solutions Inc., our Managed IT Services provide small to mid-sized manufacturing businesses with complete, worry-free IT management — so you can focus on business and not problems.
What’s Included
Proactive Monitoring & Maintenance
We continuously monitor your systems, servers, and endpoints 24/7 to detect issues before they cause downtime. Regular updates, patches, and maintenance are applied to keep everything running securely and efficiently.
24/7 Helpdesk Support
Your team can reach our experienced technicians anytime. Whether it’s a printer issue or a network outage, we’re here to help — fast.
Endpoint Management
We manage all desktops, laptops, and mobile devices in your organization. From installations to troubleshooting, we ensure everything stays secure and up-to-date.
Network Administration
We configure, monitor, and manage your routers, firewalls, and Wi-Fi systems to maintain fast and secure connectivity throughout your facility.
Our team wastes time dealing with tech issues instead of focusing on production
We support your employees with fast helpdesk support and behind-the-scenes management so they can stay focused on doing what they do best.
Vendor Management
Tired of calling different tech vendors? We handle third-party providers on your behalf — from internet providers to line-of-business applications.
Regular IT Health Reports
Stay informed with monthly reports showing the health of your systems, open issues, completed maintenance, and actionable insights.
Dedicated Account Manager (Premium Services)
You’ll have a single point of contact who understands your business, your IT environment, and your goals.
Security Comes Standard
Our Managed IT Service packages include essential security features:
Antivirus & anti-malware protection
Email spam filtering
Endpoint threat detection & response (EDR)
Firewall monitoring
User access control & permission setup
FREE REPORT
